Customer Help
Question's People Frequently Ask
Common purchase queries answered
Orders and Shipping
Orders typically arrive within 5-7 business days. Free worldwide shipping is available on all orders over $50.00.
After placing an order, you will receive an email with tracking information. You can also log in to your account and check the “Orders” section for updates.
We do not store your credit card information. Payments are processed securely through Stripe or Paypal.
Sales tax will be calculated and applied at checkout based on your shipping address.
Yes, we offer worldwide shipping. Free shipping is available for orders over $50.00.
Whenever possible, we will consolidate items into one package. However, some items may be shipped separately to ensure the fastest delivery.
If you need to swap an item
Returns and Exchanges
We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund.
If you received the wrong item, please contact our customer support immediately for assistance in resolving the issue.
If your order arrives damaged, please contact our customer support to arrange a return and replacement.
Authorized returns should be mailed to the return address provided by our customer support team.
For customer support, you can contact us through the “Contact us” or “Customer Help” section on our website.
If you entered an incorrect shipping address, please contact our customer support immediately to update the information before the order is shipped.
Orders can be changed or canceled before they are shipped. Please contact our customer support as soon as possible to make any changes.
Yes, we offer the option to pre-order items that are currently out of stock. You will be notified when the item is back in stock and ready to ship.